Your personal information matters to us and we treat it that way. This policy covers what we collect when you use our platform, what we do with it, who else sees it, and what you can do about any of it. Worth reading before you create an account.
What We Collect
Registration pulls in the basics: full name, date of birth, email address, home address, and phone number. When you deposit or withdraw, we also collect the relevant payment details, whether that is card information or a crypto wallet address. None of this is collected for the sake of it. We need it to run your account, confirm who you are, and meet the obligations tied to our gaming licence.
Beyond what you type in yourself, we pick up technical data automatically as you browse and play. That covers your IP address, browser type, device identifiers, how long you spend on the platform, which pages you visit, and what you click on. This feeds into keeping things running properly, catching anything that looks off, and making the platform better for everyone who uses it.
How We Use Your Data
We use your data to process payments, manage your account, handle support requests, and send you promotional information if you have agreed to that. It also goes into identity checks, payment verification, anti-money-laundering monitoring, and watching for signs of problem gambling. That last one is not bureaucratic box-ticking on our end. We use it because it matters. Your data does not get used for anything outside of what is directly connected to running this platform.
We do not sell your data to anyone. Some of it goes to third parties who help us operate, things like payment processors, identity verification providers, and cloud infrastructure. Every one of them is under a contract that limits what they can do with it. If a regulator or law enforcement body asks for data and has a legal right to it, we hand it over. That is the only other circumstance in which it leaves our controlled environment.
Security and Retention
Data moving through our platform travels under SHA-256 fingerprint encryption and TLS 1.2 protection. On our end, personal information sits on secured servers with access controls that limit who can actually open sensitive records. That said, no system is bulletproof. A strong, unique password and two-factor authentication on your account are two things you can do right now that genuinely reduce your exposure.
We keep your data for as long as your account is open and for a defined period after it closes, because our licence requires us to hold certain records for a minimum time. Once the legal and operational reasons for keeping something are gone, we delete it properly rather than letting it sit in a folder somewhere.
Your Rights
You can ask to see the data we hold on you, get it corrected if something is wrong, or request deletion if we no longer have a legal basis for keeping it. You can also push back on certain uses or ask us to pause processing in specific situations. Send a request to our support team and we will deal with it within a reasonable timeframe and in line with applicable data protection law.
This policy gets updated when our practices change or when the law requires it. Significant changes come with an email notification or an on-site notice to registered users. Carrying on using the platform after an update is taken as acceptance of the revised version. Checking back here occasionally is a good habit if you want to stay across how your data is being handled.